TM
Thembeka M

1 reviews | Active since Apr 2016

12 Jan 2022, 12:02

Policy lapsing because of call centre

Bad service from Sanlam dont know why they have call centre department ive spent more than R300 on airtime while holding to get on the line and now my policy is about lapse because their pathetic service mcim

0
Replies (2)
Sanlam
Sanlam's reply12 Jan 2022, 12:28
Official
Dear Thembeka 

We acknowledge your complaint.

The same was referred to the relevant department for urgent handling.

Their office will make contact with you shortly in an effort to resolve the matter.

Kind regards

Client Relations
Sanlam
Sanlam's reply19 Jan 2022, 10:23
Official
Good day Thembeka

We received feedback that our consultant called you and assisted you with your matter. 

Kind regards
Sanlam Client Relations