kM
kgaugelo M
1 reviews | Active since Sept 2011
21 May 2021, 06:10
Policy Instability
I have app**** for a policy in 2018 all of a sudden the premium decreased I am receiving emails that I took a payment break which I didn't apply for I am calling the call center no one has answers I go to branches instead of being assisted I am being sold policies I am not happy at all
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
21 May 2021, 06:49Dear Kgaugelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Best regards,
Sanlam's reply21 May 2021, 06:49
Official
Dear Kgaugelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Best regards,
kM
kgaugelo M's updateReviewer Update
07 Jun 2021, 10:46I have received feedback and my case was resolved on the 3 June 2021
kM
kgaugelo M's update07 Jun 2021, 10:46
Reviewer Update
I have received feedback and my case was resolved on the 3 June 2021
Sanlam's replyOfficial
07 Jun 2021, 11:20Good day, Kgaugelo
Thank you for notifying us that your matter was resolved.
We hope you will have a good day further.
Regards,
Sanlam Client Relations
Thank you for notifying us that your matter was resolved.
We hope you will have a good day further.
Regards,
Sanlam Client Relations
Best regards,
Sanlam's reply07 Jun 2021, 11:20
Official
Good day, Kgaugelo
Thank you for notifying us that your matter was resolved.
We hope you will have a good day further.
Regards,
Sanlam Client Relations
Thank you for notifying us that your matter was resolved.
We hope you will have a good day further.
Regards,
Sanlam Client Relations
Best regards,