SN
Sandisiwe N

1 reviews | Active since Jun 2020

29 Jul 2020, 16:06

Policy I did not sign up for

I had opened a policy with them and cancelled the policy over a year ago. Only to find money is still being deducted off my pay slip on a policy I did not even open. I am struggling to get through to them. I want to cancel this policy deducting money from me and also claim money for this policy I did not sign for. Please can anyone assist me. I am so desperate!!!

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Replies (1)
Sanlam
Sanlam's reply29 Jul 2020, 16:10
Official
Dear Sandisiwe, thank you for reporting this matter to us. Our sincere apology for any inconvenience caused. We will urgently be in direct e-mail communication with you to assist in resolving this matter. Kind regards, Assupol Complaints Manager