LM
Linda M

1 reviews | Active since Sept 2014

12 Sept 2018, 07:28

Policy **********ly opened at Assupol

someone from assupol has opened a policy in my name. My address is incorrect and the people covered in that policy a"my parents" are not even my parents at all. They have already deducted twice from my salary and now to have the refund I have to go through a long process. I want to know who opened this policy and what action will be taken against him / her? and want the matter resolved asap

0
Replies (1)
Sanlam
Sanlam's reply12 Sept 2018, 08:47
Official

Dear Linda,

Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.

We are really sorry that you feel our service has not been up to standard.

Our further communication with you will be by direct e-mail or phone.

For your convenience, please note our dedicated complaint channels: *** / ***.

Proudly serving.

Assupol Complaints Team