PS
Potsia S
1 reviews | Active since Jul 2023
20 Jul 2023, 17:03
Policy failure
Im angry,frustrated and annoyed,claimed on for funeral policy wow Tuesday theres no direct department to check like any other insurer but WOW unprofessional to date I haven’t received funds to bury my loved one because Sanlam indie sol disappointed n 😡😡😡😡i have rights to claim but No we dont matter but deductions does Well worst job guys you are nonsense l#wa sh my hands 🙌 im going ENC News
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
20 Jul 2023, 17:21Hi Potsia,
We’re sorry to hear that your experience was not up to standards, and thank you for letting us know about this. Your feedback helps us do better. We have followed up with our claims department to resolve this promptly and accurately. The team will provide you with feedback tomorrow.
Kind regards,
Sanlam Indie Team
We’re sorry to hear that your experience was not up to standards, and thank you for letting us know about this. Your feedback helps us do better. We have followed up with our claims department to resolve this promptly and accurately. The team will provide you with feedback tomorrow.
Kind regards,
Sanlam Indie Team
Best regards,
Sanlam's reply20 Jul 2023, 17:21
Official
Hi Potsia,
We’re sorry to hear that your experience was not up to standards, and thank you for letting us know about this. Your feedback helps us do better. We have followed up with our claims department to resolve this promptly and accurately. The team will provide you with feedback tomorrow.
Kind regards,
Sanlam Indie Team
We’re sorry to hear that your experience was not up to standards, and thank you for letting us know about this. Your feedback helps us do better. We have followed up with our claims department to resolve this promptly and accurately. The team will provide you with feedback tomorrow.
Kind regards,
Sanlam Indie Team
Best regards,
Sanlam's replyOfficial
21 Jul 2023, 12:27Hi Potsia,
Thank you for your patience. We can confirm that our claims team sent you an email with the claim decision this morning.
Kind regards,
Sanlam Indie Team
Thank you for your patience. We can confirm that our claims team sent you an email with the claim decision this morning.
Kind regards,
Sanlam Indie Team
Best regards,
Sanlam's reply21 Jul 2023, 12:27
Official
Hi Potsia,
Thank you for your patience. We can confirm that our claims team sent you an email with the claim decision this morning.
Kind regards,
Sanlam Indie Team
Thank you for your patience. We can confirm that our claims team sent you an email with the claim decision this morning.
Kind regards,
Sanlam Indie Team
Best regards,