VG
Valencia G

1 reviews | Active since Sept 2018

21 Dec 2018, 09:25

policy EXTERNAL] Missed payment [<AD318774>]DF211345 and DF12012

Sanlam service suck and I am not going to leave this matter like this. Jubillee called me on the 26 November 2018 @ 09:16 , in regards with all the complaints that I have laid , she said I will call you, I will check on the info that you have send , it's a month later and none can explain to me why Sanlam have decide not to deduct my debit, (I have 2 policies , they take for 1 and leave the other) this is after having a policy for 10 years. I have send bank statement I have written reviews nothing , next Ombudsman .

0
Replies (2)
Sanlam
Sanlam's reply21 Dec 2018, 10:03
Official
Dear Valencia 

We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for this matter to be investigated.

Kind regards,
Client Relations
Sanlam
Sanlam's reply21 Dec 2018, 14:33
Official
Dear Valencia

We have been informed that a representative from Sanlam Sky made contact with you. 

Regards,
Client Relations