Policy documents for my mom

Ticket: 829641 I'm extremely disappointed with the customer service my mom experienced with Assupol. My mother has been trying to get in touch with them via email to obtain policy documents, but her emails have been completely ignored. Despite multiple attempts, there's been no response or follow-up from the company.

This lack of communication and responsiveness is unacceptable, especially when it comes to important policy documents. She's. extremely frustrated with the service we've received so far.

I hope Assupol takes immediate action to address this issue and improves their customer service.