MB
Monica B
1 reviews | Active since Oct 2025
13 Oct 2025, 19:41
Policy Cancellation
I sent assupol an email because I want to cancel my policy. They called me afterwards and we agreed to cancel it but they keep on deducting every month. I'm very annoyed with this.
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Replies (3)
Sanlam's replyOfficial
13 Oct 2025, 19:46Good day, your review was received. We will provide a response to your email as soon as possible. Assupol Complaints Manager
Sanlam's reply13 Oct 2025, 19:46
Official
Good day, your review was received. We will provide a response to your email as soon as possible. Assupol Complaints Manager
MB
Monica B's updateReviewer Update
16 Oct 2025, 16:23I'm still struggling with getting proper communication and assistance with canceling the policy. They are taking forever to cancel the policy which means money will still be deducted from my account. And I reached weeks ago regarding the cancelation. This is unacceptable and frustrating
MB
Monica B's update16 Oct 2025, 16:23
Reviewer Update
I'm still struggling with getting proper communication and assistance with canceling the policy. They are taking forever to cancel the policy which means money will still be deducted from my account. And I reached weeks ago regarding the cancelation. This is unacceptable and frustrating
Sanlam's replyOfficial
17 Oct 2025, 04:55Good day, we received the required information from you on 14 October and is attending to it. Thank you for your patience.
Sanlam's reply17 Oct 2025, 04:55
Official
Good day, we received the required information from you on 14 October and is attending to it. Thank you for your patience.