***** policies

Sanlam opened two policies without my knowledge and I found out November last year and when I called they told me the matter takes 4-8 weeks and it took them 10 weeks after pushing them to attend to my case after that their forensic investigator came back to me and told me the case was concluded and I will get my refund back . I don't get after waiting so long for the case to be resolved I have to still wait long again for my refund . I need my money back 😩 😫. The least you guys could do for hiring ****mers is to solve this ASAP so that we can go separate ways what is so hard ?