RM
Richard M
1 reviews | Active since Feb 2020
03 Nov 2022, 10:55
Please update my policy
Good morning! My name is Richard Makhudu ID ***, on the 29th April 2022 I send an email asking for my two kids to be added on the policy but I just discovered that nothing has been done.
please help me add my kids on the policy, and I don't expect them to be on the waiting period
kindly see the attached emails below.
regards, Richard
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
03 Nov 2022, 11:11Good day Richard
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Nov 2022, 11:11
Official
Good day Richard
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
04 Nov 2022, 10:08Good day Richard
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply04 Nov 2022, 10:08
Official
Good day Richard
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
Best regards,
RM
Richard M's updateReviewer Update
09 Nov 2022, 09:30Good day
Thank you hellopeter my query was resolved I`m happy, and I was told that there won`t be a waiting period.Than you Sanlam and I hope we will continue to have a good relationship. Kindly note that I`m waiting for cash back that is due today and i hope i won`t be writing to hellopeter again thank you.
Thank you hellopeter my query was resolved I`m happy, and I was told that there won`t be a waiting period.Than you Sanlam and I hope we will continue to have a good relationship. Kindly note that I`m waiting for cash back that is due today and i hope i won`t be writing to hellopeter again thank you.
RM
Richard M's update09 Nov 2022, 09:30
Reviewer Update
Good day
Thank you hellopeter my query was resolved I`m happy, and I was told that there won`t be a waiting period.Than you Sanlam and I hope we will continue to have a good relationship. Kindly note that I`m waiting for cash back that is due today and i hope i won`t be writing to hellopeter again thank you.
Thank you hellopeter my query was resolved I`m happy, and I was told that there won`t be a waiting period.Than you Sanlam and I hope we will continue to have a good relationship. Kindly note that I`m waiting for cash back that is due today and i hope i won`t be writing to hellopeter again thank you.
Sanlam's replyOfficial
09 Nov 2022, 10:39Good day Richard
Thanks for your feedback. We have informed the relevant department.
Regards
Sanlam Client Care
Thanks for your feedback. We have informed the relevant department.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply09 Nov 2022, 10:39
Official
Good day Richard
Thanks for your feedback. We have informed the relevant department.
Regards
Sanlam Client Care
Thanks for your feedback. We have informed the relevant department.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
09 Nov 2022, 15:13Good afternoon
We have received confirmation that your claim has been finalised.
Regards
Sanlam Client Care
We have received confirmation that your claim has been finalised.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply09 Nov 2022, 15:13
Official
Good afternoon
We have received confirmation that your claim has been finalised.
Regards
Sanlam Client Care
We have received confirmation that your claim has been finalised.
Regards
Sanlam Client Care
Best regards,