BG
Barend G

1 reviews | Active since Aug 2019

07 Oct 2024, 09:38

Please stay away from Assupol.

I have cancelled my policy at Assupol and received my letter on 19 September 2024, they promise to do the refund on 01 October 2024, i am struggling to get the refund. they so quick to deduct the money but do not wnt to refund. This company is so so bad. now i am glad i cancelled my policy with them. imagine i had to claim for a funeral. Bad service.

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Replies (1)
Sanlam
Sanlam's reply07 Oct 2024, 09:57
Official
Good day Barend, thank you for your review. My apology for the frustration caused. Please see our direct e-mail to you to obtain your bank detail to finalise the refund. Regards, Assupol Complaints Manager