dR
dennis R
1 reviews | Active since Feb 2013
26 Mar 2023, 09:51
Please help me Sanlam!
Hi Sanlam. Please help. I keep getting referred to chatbots who are not helping resolve the problem. I immigrated to the UK in October 2022. I have changed my cellphone number but not my email address. I would like to access my online Sanlam account to be able to confirm my outstanding personal loan balance. But no matter what I do I can't get the help I need to change my details in order to login to my online Sanlam account. Please help me Sanlam!
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
27 Mar 2023, 09:50Good day Dennis
We are sorry to hear of your frustration. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your frustration. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply27 Mar 2023, 09:50
Official
Good day Dennis
We are sorry to hear of your frustration. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your frustration. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
28 Mar 2023, 14:44Good afternoon Dennis
We have received confirmation that you have been contacted and that you have been assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you have been assisted.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply28 Mar 2023, 14:44
Official
Good afternoon Dennis
We have received confirmation that you have been contacted and that you have been assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you have been assisted.
Regards
Sanlam Client Care
Best regards,
dR
dennis R's updateReviewer Update
28 Mar 2023, 18:04Yes! Thank you! I have been helped! Thank you!
dR
dennis R's update28 Mar 2023, 18:04
Reviewer Update
Yes! Thank you! I have been helped! Thank you!
Sanlam's replyOfficial
29 Mar 2023, 08:33Good day Dennis
It is a pleasure. Have a great day further.
Regards
Sanlam Client Care
It is a pleasure. Have a great day further.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply29 Mar 2023, 08:33
Official
Good day Dennis
It is a pleasure. Have a great day further.
Regards
Sanlam Client Care
It is a pleasure. Have a great day further.
Regards
Sanlam Client Care
Best regards,