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DR
Dylon R

1 reviews | Active since Mar 2014

14 Jun 2025, 22:23

Please avoid Sanlam at all costs!!!!

This is an absolutely *********** and slow company which clearly forgot their duties. I have been trying to move my pension fund from my previous employer's pension fund to my new employer's pension fund and the last time I tried to do this with Sanlam, it took them years. If you have an option in the matter, then please do not move your pension fund to Sanlam. They will ignore you and keep your money

0
Replies (7)
Sanlam
Sanlam's reply15 Jun 2025, 11:26
Official
Good day Dylon

We apologise for your service experience and have requested the responsible department to look into the matter and reach out to you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply18 Jun 2025, 15:26
Official
Hello Dylon

We have received feedback that Sanlam Corporate has been in touch with you. Please respond to the email for further assistance. 

Regards
Sanlam Client Care
DR
Dylon R's update28 Jun 2025, 22:15
Reviewer Update
Owami called me once. Sent me an email making promises that she did not fall through on despite my many follow ups. Thank you for nothing.
Sanlam
Sanlam's reply29 Jun 2025, 12:33
Official
Good day Dylon

We have relayed the message to the Sanlam Corporate.

Regards
Sanlam Client Care
DR
Dylon R's update01 Jul 2025, 21:42
Reviewer Update
2 days later, no response, no email, no call. Can you give me the time frame of when I can get a response to transfer my money away from Sanlam?
Sanlam
Sanlam's reply02 Jul 2025, 08:04
Official
Hello Dylan

We have followed up with Sanlam Corporate for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Jul 2025, 09:02
Official
Good day Dylon

We have received notification that Sanlam Corporate has been in contact with you via email.

Regards
Sanlam Client Care