Phone ringing non stop they don't care

Item: Sanlam
Rating: 1
Author: Lindiwe K

I was phoning Sanlam from May till 10th of June they didn't answer my phone saying experiencing high call volume I did write email nothing happen

Helpful (0)

Replies (4)

Sanlam's replyOfficial

11 Jun 2026, 07:38

Good day Lindiwe We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Sanlam's reply11 Jun 2026, 07:38

Official

Good day Lindiwe We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Lindiwe K's updateReviewer Update

11 Jun 2026, 16:01

Hi it's Sanlam Umbrella with poor service I phone them from last month they are not picking call
My ID no is ***

Lindiwe K's update11 Jun 2026, 16:01

Reviewer Update

Hi it's Sanlam Umbrella with poor service I phone them from last month they are not picking call
My ID no is ***

Sanlam's replyOfficial

11 Jun 2026, 16:17

Hello Lindiwe,

Thank you for providing us with the information. We understand the inconvenience this matter may have caused and truly appreciate your patience. We have escalated the matter to the responsible department for investigation, and they will contact you.

Regards
Sanlam Client Care

Sanlam's reply11 Jun 2026, 16:17

Official

Sanlam's replyOfficial

15 Jun 2026, 17:57

Hello again.

We have received feedback confirming that Sanlam Corporate has been in contact with you. They will be assisting you further with this matter.

Regards,
Sanlam Client Care

Sanlam's reply15 Jun 2026, 17:57

Official

Hello again.

We have received feedback confirming that Sanlam Corporate has been in contact with you. They will be assisting you further with this matter.

Regards,
Sanlam Client Care