Phathiswa and Thabo-DISGUTING AND APPAULING SERVICE

Today at 3:30pm I called your customer care ********** requesting that my beneficiary be added as they are not added. Phathiswa with great I don't care attitude said you can cancel your policies by emailing to life@ sanlam.co.za instead of helping me. I called back and asked Thabo to transfer me to your complaints dept. instead he transferred me back to the call centre line. I pity your old existing clients I wonder what horrible service they get from your employees who do not have regard for clients. I'm glad as a new client I got to experience such worst service. With immediate effect cancel both my policies. Do not deduct any monies for September premiums I will go to another reputable service provider whose employees values and respects clients and their jobs. DISGUSTED