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Sherene O

1 reviews | Active since Mar 2013

13 Jun 2017, 10:22

Pesky sms

<p>Numerous sms's received. Waste my time. I do not see why I should use my airtime to OPT OUT. Coz they just keep coming.</p> <p> </p>

0
Replies (4)
Sanlam
Sanlam's reply13 Jun 2017, 10:53
Official

Good Day,

Thank you for letting us know.

My sincere apologies for any inconvenience caused.

We will arrange the removal of your cell phone number from our records.

Proudly Serving.

Assupol Complaints Manager

Best regards,

Sanlam
Sanlam's reply13 Jun 2017, 16:01
Official

Good Day,

We confirm that your cell phone number was removed from our records.

Regards,

Best regards,

SO
Sherene O's update01 Nov 2017, 09:36
Reviewer Update
Above response. WHY AM I STILL RECEIVING SMS'S.
Sanlam
Sanlam's reply01 Nov 2017, 12:05
Official

Dear Sherene,

We have escalated your complaint to our Direct Marketing and Sales management team. We will provide you with feedback as soon as possible.

We thank you for your patience with us.

Assupol Complaints Team

Best regards,