1 reviews | Active since Jan 2012
PERSONAL INFO SENT TO FOREIGNER
<p>Very worreid about my personal info being sent to a foreigner whose Italian work number, fax number, and e-mail address have been put into my persobnal details and my info sent to them.</p> <p>I am furious and person at call centre was not worried too much, and kept telling is it because I haven't updated my details. Why should I, as nothing has changed since their last communcation to me on 28 Aug 2015. Who added these details into my personal info?? How about checking with me that I did change my old details recently to alert me that something was changed!!!</p> <p>How are SANLAM going to stop this? Was my portfolio "hacked" "Spammed" or someone there either doing strange things or not doing their work correctly. did this person who received my info contact them to say - This is not mine !! Person whose details now appear in my info - work number in Italy and e-mail address is not mine - my policy with all details sent to this person. Please can someone call me and explain. Elna van der Merwe contacted me yesterday regarding this policy but I have no contact number in e-mail sent to call her to see what the ... is going on. NERVOUS, WORRIED AND FURIOUS.</p> <p> </p>
Good day Mrs Taylor
We acknowledge receipt of your complaint.
I will refer the matter to the relevant department for urgent investigation.
Please be advised that your details has been corrected in the meantime.
Kind regards
Client Relations.
Good day Mrs Taylor
We acknowledge receipt of your complaint.
I will refer the matter to the relevant department for urgent investigation.
Please be advised that your details has been corrected in the meantime.
Kind regards
Client Relations.
Good day Mrs Taylor
We have been informed that Mrs Marsh investigated your complaint and provided you with feedback.
Regards,
Client relations
Good day Mrs Taylor
We have been informed that Mrs Marsh investigated your complaint and provided you with feedback.
Regards,
Client relations
