SG
Sibulele G
1 reviews | Active since Jan 2025
16 Jan 2025, 09:03
Pension Withdrawal
I resigned November 2024 and app**** for withdrawal with the employer and till today 16 Jan we are still told that there are delays and the matter is escalated to Senior Financial person to check what is a hold up. I am really disappointed at this as we are told that the process takes 6-8 weeks and and today there is no clear feedback on why there is a delay
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Replies (3)
Sanlam's replyOfficial
16 Jan 2025, 09:24Good day Sibulele
We are sorry to hear of your disappointment in our service and can understand your frustration. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment in our service and can understand your frustration. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply16 Jan 2025, 09:24
Official
Good day Sibulele
We are sorry to hear of your disappointment in our service and can understand your frustration. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment in our service and can understand your frustration. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
SG
Sibulele G's updateReviewer Update
16 Jan 2025, 09:25I will be awaiting for feedback from SANLAM
SG
Sibulele G's update16 Jan 2025, 09:25
Reviewer Update
I will be awaiting for feedback from SANLAM
Sanlam's replyOfficial
17 Jan 2025, 17:07Good day Sibulele
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply17 Jan 2025, 17:07
Official
Good day Sibulele
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care