Pension payout causing a splinter on my mind

I have suffered more than an inconvience from Sanalam since it is taking forever to fuinalize my pension fund withdrawal.

Today marks a full momth since I recieved confirmation from my previous employer that the claim was sent to Sanlam.

There is no sense of urgency from Sanlam and the Call Centre staff lack empathy. All I hear is the SLA of 30 working days. They are unbothered and do not care at all.

It is as if they are still harvesting the trees to get thw paper in ordwr to print the money.