LX
Landi X

1 reviews | Active since May 2025

25 May 2026, 15:01

Pension fund withdrawal (SEB

Utterly disappointed by Sanlam. You call their SEB contact center, they make you hold the entire day, no answer. I am not going to mention their WhatsApp services. They get back to you after making you wait for hours with their rude and unprofessional Agents who just dismisses you without trying to help and are quick to close the conversation. Why is it so difficult to help your customers with their pension fund withdrawal claims Sanlam? What is it that is so difficult??????????

0
Replies (2)
Sanlam
Sanlam's reply25 May 2026, 15:04
Official
Good afternoon, Landi

We apologise for your negative service experience and have arranged for you to be contacted and assisted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply26 May 2026, 16:03
Official
Good afternoon, Landi

We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.

Regards
Sanlam Client Care