Pension Fund Withdrawal Delay

I'm so LIVID! with Sanlam on the 20 of July 2022 I submitted my withdrawal application and according to my knowledge it takes 4-6 weeks to be processed to my surprise until today no payment has been made . I kept on calling and I'm being told money was moved from Sanlam to NMG where it will be administered, I should contact my HR or NMG. NMG is not able to assist me they refer me to my HR or Sanlam. when I contact payroll they only tell me they will contact when when they get feedback. I'm not even given a reason as to why its still not being processed.

I'm so disappointed with the service I'm getting, Its ridiculous, now I have to beg my own money. I unable to blame NMG because I did not invest directly with them it my through my employer pension going to Sanlam and it seems like since I am no longer part of the company they do not care anymore. Now my land lord is putting me out as I haven't paid the rent, my debit orders are no longer even running.

CAN SOMEONE GET BACK TO ME ASAP!!!