ML
Mariki L
1 reviews | Active since Dec 2018
23 Jan 2019, 13:27
Pension Fund Monies Gone but not forgotten
On the 7th of January 2019 at 13:25, I submitted a request online regarding my pension fund dating back to the 90's. Information was provided stating that I used to work for Sun International and at that stage the fund was with old Mutual and then transferred to Sanlam.
Today is the 23rd of January 2019 and still no call/email received from Sanlam. Lucky for me I still have hard copies of the documentation indicating beneficiaries, deductions on payslips etc...
So my question is, where did my money go?
Regards,
Mariki
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
23 Jan 2019, 13:47Dear Mariki
We acknowledge receipt of your post and will arrange for this matter to be investigated.
Thank you and Regards,
Client Relations
We acknowledge receipt of your post and will arrange for this matter to be investigated.
Thank you and Regards,
Client Relations
Sanlam's reply23 Jan 2019, 13:47
Official
Dear Mariki
We acknowledge receipt of your post and will arrange for this matter to be investigated.
Thank you and Regards,
Client Relations
We acknowledge receipt of your post and will arrange for this matter to be investigated.
Thank you and Regards,
Client Relations
Sanlam's replyOfficial
29 Jan 2019, 14:17Dear Mariki
We have been informed that Louise from our Employee Benefits department made contact with you.
Regards,
Client Relations
We have been informed that Louise from our Employee Benefits department made contact with you.
Regards,
Client Relations
Sanlam's reply29 Jan 2019, 14:17
Official
Dear Mariki
We have been informed that Louise from our Employee Benefits department made contact with you.
Regards,
Client Relations
We have been informed that Louise from our Employee Benefits department made contact with you.
Regards,
Client Relations
Sanlam's replyOfficial
06 Feb 2019, 09:49 Dear Mariki
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries. Kind regards,
Client Relations
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries. Kind regards,
Client Relations
Sanlam's reply06 Feb 2019, 09:49
Official
Dear Mariki
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries. Kind regards,
Client Relations
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries. Kind regards,
Client Relations