BN
Busi N

1 reviews | Active since Jan 2021

02 Nov 2021, 09:35

Pension Fund Enquiry

Good Day , Am disappointed at how Sanlam has mistreated me. Today marks 8 weeks since my Pansion fund enquiry and yet it hasn’t been paid.I keep on getting the same response and no one is willing to assist me. They would promise to come back to me in vain. I keep on calling and there’s no way forward.

0
Replies (2)
Sanlam
Sanlam's reply02 Nov 2021, 09:42
Official
Dear Busi

We are sorry to hear of your experience with us. We have escalated your complaint to the relevant department for further investigation.

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply02 Nov 2021, 14:15
Official
Dear Busi

We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations