kV
karabo V

1 reviews | Active since Nov 2024

09 Dec 2024, 10:28

Pension fund enquiry

Till date I hvnt got my pension fund and sanlam keeps on promising me every day but thererss no movement I need my money asap I was told that the recoveries team instructed payroll to release the funds

0
Replies (10)
Sanlam
Sanlam's reply09 Dec 2024, 10:46
Official
Good day Karabo

We have received your previous complaints and can confirm that the relevant team has been alerted of your comments.

Regards
Sanlam Client Care
kV
karabo V's update09 Dec 2024, 11:17
Reviewer Update
Good morning it's noted this matter is really really frustrating it's been 4 months I thought the provident fund belongs to me and it will. Be due to me
Sanlam
Sanlam's reply09 Dec 2024, 11:27
Official
Hi Karabo

We do understand your frustration and did follow up with the relevant team.

Regards
Sanlam Client Care
kV
karabo V's update09 Dec 2024, 12:21
Reviewer Update
Good morning I do understand may I kindly get feed back based on my request and thank you very much


Regards

Tyric karabo vilakazi


kV
karabo V's update09 Dec 2024, 14:26
Reviewer Update
Good day still waiting for feedback
Sanlam
Sanlam's reply09 Dec 2024, 15:25
Official
Good afternoon Karabo

Please see the private message we have sent you.  We are not able to assist you via this platform any longer due to the nature of the investigation.

Regards
Sanlam Client Care
kV
karabo V's update10 Dec 2024, 13:52
Reviewer Update
Good day it's noted
kV
karabo V's update11 Dec 2024, 09:26
Reviewer Update
Good morning I'm a writing my last review for the year I'm sick and tired sanlam think we are stupid who is gonna wait for next year January for his money sanlam I'm noe taking this matter to CCMA I tried to be patient and obidient but it seems like you taking advantage I really need my money as I said I'm sick and tired we shall meet in court
Sanlam
Sanlam's reply11 Dec 2024, 09:37
Official
Good day Karabo

We take note of your comment.  As previously stated, we are no longer able to assist you on this platform.  You are in direct contact with the relevant parties regarding the ongoing investigation and you are aware of the outcome and procedure.

Regards
Sanlam Client Care
kV
karabo V's update12 Dec 2024, 15:13
Reviewer Update
Good day I'm aware of your message I did receive communion from senior benefits administrator but now the sad part is that I don't have a place to stay due to. Non payment as I was waiting for my provident fund sonow it's 4 months hands the landlord chased me away because I no longer have money so I. Did talk to the senior benefits administrator