KV
Karabo V

1 reviews | Active since Oct 2024

26 Oct 2024, 13:43

Pension fund delay

I tyric karabo vilakazi was working at sanlam sky for 1 year 8 months from 01 October 2022 and resigned on the 02 of July 2024 I tried to communicate with my manager that I want to resign for more than 8 months but she refused to accept my resignation I ended up going my self on the 02 of July 2024 to resign my contract was officially terminated on the 14 of August 2024 it has it has been more than 2 months since I've waited for my pension fund can you please assist me to get my pension fund because sanlam is refusing to pay me my pension fund we were told that we are being investigated since then there was no communication we didn't even know why are we being investigated please help me to get my money

Regards tyric karabo vilakazi

0
Replies (4)
Sanlam
Sanlam's reply26 Oct 2024, 13:48
Official
Good day Karabo
We are sorry to learn of your negative experience and have arranged for urgent assistance from the responsible department.
RegardsSanlam Client Care
KV
Karabo V's update29 Oct 2024, 13:17
Reviewer Update
Good day I did receive communication from client care services from sanlam but wen I text the benefits administrator he is not helping at all may someone kindly assist me to get my money because I need my money

I haven't received any help from anyone please help
Sanlam
Sanlam's reply29 Oct 2024, 14:42
Official
Good afternoon Karabo

We are sorry to hear that you have not yet been assisted and have followed up with Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply08 Nov 2024, 15:35
Official
Good day Karabo   This is to confirm that you have been contacted via email.  Please respond to the email for further assistance.  Regards
Sanlam Client Care