BM
Bongiwe M
1 reviews | Active since Jun 2022
25 Jul 2025, 09:00
Payouts are not paid as promised
I app**** for my advance withdrawal on th 12th 2025, they confirmed it will be paid out 30days from application and to date I haven't received and that consultant dealing with my claim doesn't even bother to reply to my emails to tell me why there is a delay
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Replies (2)
Sanlam's replyOfficial
25 Jul 2025, 10:49Good day Bongiwe
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply25 Jul 2025, 10:49
Official
Good day Bongiwe
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
28 Jul 2025, 15:00Hello Bongiwe
We have received feedback that Sanlam Corporate has been in contact with you. They will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in contact with you. They will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply28 Jul 2025, 15:00
Official
Hello Bongiwe
We have received feedback that Sanlam Corporate has been in contact with you. They will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in contact with you. They will be assisting you further.
Regards
Sanlam Client Care