Payout of Provident fund

Dear Sir/Madam<br> <br> I have a compliant about the service i recived from sanlam, i submitted all forms in regards to the payout of my provident fund during the last week of August and and have not recived my payout as yet, i was told it will take 6 weeks. I kindly ask that the payout of my provident fund done as quick as possible. My id number can be used to access my policy : ID ***<br> <br> Regards <br> John Paul