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Siyabonga C

1 reviews | Active since Dec 2024

02 Sept 2025, 07:57

Payout

Sanlam provident fund claims are supposed to task 4 to 5 weeks as they said and iv been wating for almost 2 months now, as a former employee im now worried if any of my clients got their payouts if i have to do such a runaround to get the small change that i needed to repair my car, iv been on email, whatsapp and making calls and nothing, i now get the frustration that people have when they talk about insurance companies as a whole that its easy to sign up but payout is a hassle

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Replies (4)
Sanlam
Sanlam's reply02 Sept 2025, 08:00
Official
Good day Siyabonga

We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
 
Regards
Sanlam Client Care
SC
Siyabonga C's update03 Sept 2025, 11:31
Reviewer Update
Still no follow up nothing, no email no calm no whatsapp im just in the dark
Sanlam
Sanlam's reply05 Sept 2025, 09:34
Official
Good day Siyabonga

This is to confirm that you have been contacted and will be assisted further.
 
Regards
Sanlam Client Care 
SC
Siyabonga C's update05 Sept 2025, 11:38
Reviewer Update
Good day.

Yes i have been contacted and its looking promising but nothing has been finalized as yet but ive been assisted by Owami and she sounds very promising