LS
Lynne S

1 reviews | Active since Mar 2020

08 Feb 2021, 09:21

Payment still has not cleared yet, call center a nightmare

Waiting for a payment from Sanlam to me to clear however reaching the call center and the accounts department is impossible as I keep getting cut off or there is no sound when they answer or I keep getting promises that the payment should clear by 9am however nothing has cleared yet.

0
Replies (1)
Sanlam
Sanlam's reply08 Feb 2021, 09:24
Official
Dear Lynne

We acknowledge receipt of your complaint. Kindly confirm if this is in relation to a policy or your provident fund. 

Kind regards,
Sanlam Client Relations