Payment request turn out

Item: Sanlam
Rating: 4
Author: Basetsana K

Left a review which was attended to and so far I've been receiving good service. I, However, would like to know how long it will take the sanlam trust department to reply to payment requests considering that it is a peak season. Warm regards

Helpful (0)

Replies (2)

Sanlam's replyOfficial

04 Feb 2026, 13:11

Good day Basetsana

Thank you for your feedback — we’re glad to hear your experience has improved.

Please note that the turnaround time for payment requests with the Sanlam Trust department is typically 10–14 working days between December and March, although peak periods may cause slight delays.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply04 Feb 2026, 13:11

Official

Best regards,

Sanlam's replyOfficial

04 Feb 2026, 13:12

Good day Basetsana

Thank you for your feedback — we’re glad to hear your experience has improved.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply04 Feb 2026, 13:12

Official

Good day Basetsana

Thank you for your feedback — we’re glad to hear your experience has improved.

Regards
Sanlam Client Care

Best regards,