FH
Flora H

1 reviews | Active since Apr 2022

19 Apr 2022, 21:59

Payment not received - Sanlam Personal Loans

I paid a personal loan to Sanlam an amount of R 4 000 on the 22nd July 2021( FNB Acc number *** , branch code 250655, reference BIU92332E). Sanlam claims that they did not receive the amount and the amount is not traceable.

0
Replies (2)
Sanlam
Sanlam's reply19 Apr 2022, 22:00
Official
Dear Flora 

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply20 Apr 2022, 15:12
Official
Dear Flora

Sanlam Personal loans department tried to make telephonic contact, but says your phone rang to voice mail.

Please let us know when a suitable time is to contact you.

Kind regards

Client Relations