MS
Mduduzi S

1 reviews | Active since Mar 2026

06 Mar 2026, 20:40

Payment for my cousin's funeral

Please guy's don't take any policy's with Aussupol if u wanna get stress do so A writing to complain about it my cousin passed away on the 3-03-2025 tomorrow 7-03-2025 it's his funeral, thy haven't even paid me Am confused not knowing what I'll go with to the funeral tomorrow in Atterigville

Don't take anything it's sh'##&:/

0
Replies (4)
MS
Mduduzi S's update07 Mar 2026, 14:47
Reviewer Update
Good morning.

My name is Tebogo Diphatse from XTND calling on behalf of Assupol regarding a claim you placed for Katleho . I want to confirm the claim with you. I will try to call you again at 10:25. Thank you.
Claim Number: ***6 Email : ***

This is the sms i received after

Thy work in hand with a lady in Aussupol office in Polokwane at Schoeman Street.

Sanlam
Sanlam's reply08 Mar 2026, 10:23
Official
Good day Mduduzi, we have received your review. Our sincerest apology for any inconvenience caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol 

MS
Mduduzi S's update09 Mar 2026, 18:33
Reviewer Update
Am still waiting for my money Assupol u cover a family member but u get paid after the burial it's usless to take a funeral cover Mos

We now hv to fight as family like u a selfish to assist thm.
Sanlam
Sanlam's reply10 Mar 2026, 07:08
Official
We sincerely apologize for the delay and any frustration this may have caused. Please note that the claim is currently under audit and is being actively attended to. We will provide you with an update to your direct e-mail as soon as we receive feedback from the Claims Manager.