MM
Myrah M
1 reviews | Active since Mar 2021
09 Mar 2021, 18:01
PAY ME MY PROVIDENT FUND
I've been waiting for my Provident fund to be paid out. Nothing still. It's been months, how do u expect me to pay my bills, I was retrebched late November, till now u have paid me all of my Provident fund. No care what so ever...
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
09 Mar 2021, 18:02Dear Myrah
We acknowledge receipt of your complaint. Please provide us with the membership or ID number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide us with the membership or ID number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply09 Mar 2021, 18:02
Official
Dear Myrah
We acknowledge receipt of your complaint. Please provide us with the membership or ID number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide us with the membership or ID number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
10 Mar 2021, 07:36Good day, Myrah
Thank you for your details. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Thank you for your details. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply10 Mar 2021, 07:36
Official
Good day, Myrah
Thank you for your details. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Thank you for your details. We have escalated your matter to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
10 Mar 2021, 11:15Dear Myrah
We received feedback that you have been provided with feedback. They are looking into your matter and will keep you updated.
Kind regards,
Sanlam Client Relations
We received feedback that you have been provided with feedback. They are looking into your matter and will keep you updated.
Kind regards,
Sanlam Client Relations
Sanlam's reply10 Mar 2021, 11:15
Official
Dear Myrah
We received feedback that you have been provided with feedback. They are looking into your matter and will keep you updated.
Kind regards,
Sanlam Client Relations
We received feedback that you have been provided with feedback. They are looking into your matter and will keep you updated.
Kind regards,
Sanlam Client Relations
MM
Myrah M's updateReviewer Update
12 Mar 2021, 14:30Hi Sanlam, I was promised feedback today, it's Friday, almost end of day, no peep from u or ur consultants, another week gone. Liberty life has confirmed my payment to u, sent me proof of this. I am now considering legal action. You will pay me more now. Trust me
MM
Myrah M's update12 Mar 2021, 14:30
Reviewer Update
Hi Sanlam, I was promised feedback today, it's Friday, almost end of day, no peep from u or ur consultants, another week gone. Liberty life has confirmed my payment to u, sent me proof of this. I am now considering legal action. You will pay me more now. Trust me
MM
Myrah M's updateReviewer Update
12 Mar 2021, 15:11Such a joke, u can see my money in your accounts, why now do I have to wait for you to PAY ME. Now you say next week, what happened to Today as promised? Do your directors or shareholders know how u are running Sanlam to the ground. I need my money and won't be taken for a joke. I need answers TODAY NOT AS YOU SAID PRIVATELY.
MM
Myrah M's update12 Mar 2021, 15:11
Reviewer Update
Such a joke, u can see my money in your accounts, why now do I have to wait for you to PAY ME. Now you say next week, what happened to Today as promised? Do your directors or shareholders know how u are running Sanlam to the ground. I need my money and won't be taken for a joke. I need answers TODAY NOT AS YOU SAID PRIVATELY.
Sanlam's replyOfficial
12 Mar 2021, 15:30Dear Myrah
Your comments are noted and was referred to the relevant department.
Kind regards,
Sanlam Client Relations
Your comments are noted and was referred to the relevant department.
Kind regards,
Sanlam Client Relations
Sanlam's reply12 Mar 2021, 15:30
Official
Dear Myrah
Your comments are noted and was referred to the relevant department.
Kind regards,
Sanlam Client Relations
Your comments are noted and was referred to the relevant department.
Kind regards,
Sanlam Client Relations
MM
Myrah M's updateReviewer Update
19 Mar 2021, 11:04Thank you Sanlam for the payment, finally.
MM
Myrah M's update19 Mar 2021, 11:04
Reviewer Update
Thank you Sanlam for the payment, finally.
Sanlam's replyOfficial
19 Mar 2021, 11:48Dear Myrah
We sincerely apologise for the service experience received and we are glad to hear that your matter was resolved.
We hope you have a great day further.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received and we are glad to hear that your matter was resolved.
We hope you have a great day further.
Kind regards,
Sanlam Client Relations
Sanlam's reply19 Mar 2021, 11:48
Official
Dear Myrah
We sincerely apologise for the service experience received and we are glad to hear that your matter was resolved.
We hope you have a great day further.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received and we are glad to hear that your matter was resolved.
We hope you have a great day further.
Kind regards,
Sanlam Client Relations