LD
Luther D

1 reviews | Active since May 2012

11 Oct 2018, 15:32

Pay Back the money

An Agent from Assupol life corned my 78 year old mother who is a pensioner, the agent opened a policy without making them sign any forms and the company started deducting money from SASSA, Both my parents money came short every month for almost 6 Months and we realized that was going to Assupol. Assupol Agents please stop *********** our elders, we like Assupol life to repay the money they took.

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Replies (1)
Sanlam
Sanlam's reply12 Oct 2018, 08:01
Official

Dear Luther,

Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.

We are really sorry that you feel our service has not been up to standard.

Our further communication with you will be by direct e-mail or phone.

For your convenience, please note our dedicated complaint channels: *** / ***.

Proudly serving.

Assupol Complaints Team