SG
SHA G

1 reviews | Active since Nov 2017

06 Jan 2025, 17:05

Pathetic underwriting staff at Sanlam.Beware!!!!!

So i decided to take a life cover policy on myself with Sanlam. The financial advisor is a very helpful and kind person to have assisted me. I feel sorry that he may lose me as a client because of the ****ed up underwriting department at Sanlam. I was very honest about disclosing about my parents health issues. My late mum died of cancer.These asswipes at sanlam underwriting put an exclusion on my policy if i have to get colon camcer they will not cover or pay me out if there is a claim and how stupid of them to actually tell that there is no medical reports to say that i do not have or will not get that type of cancer. This is bull**** and i am actually going to take this up with the ombudsman and go to various social media apps to warn people.

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Replies (2)
Sanlam
Sanlam's reply06 Jan 2025, 17:45
Official
Good day SHA

Thank you for getting in touch with us regarding your concerns.  We have escalated your complaint to the relevant team to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply07 Jan 2025, 17:03
Official
Good day SHA

We have received confirmation that you have been provided with feedback.

Regards
Sanlam Client Care