JB
Jolande B
1 reviews | Active since Nov 2013
06 Jan 2022, 14:46
PATHETIC SERVICE - STILL
It is horrifying how bad you treat loyal customers. I have been waiting almost 3 months for a claim to be finalized that should have taken 10 days (your timeliness you gave me). Now I am told it will take even longer because you have skeleton staff over this period. WHY IS THIS MY PROBLEM?!?!?!
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Sanlam's replyOfficial
06 Jan 2022, 15:47Dear Jolande
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact shortly.
Kind regards
Client Relations
Sanlam's reply06 Jan 2022, 15:47
Official
Dear Jolande
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact shortly.
Kind regards
Client Relations