SG
SEBASTIAN G
1 reviews | Active since Dec 2016
06 Jun 2019, 18:30
pathetic service sanlam indie.
I have taken policy in feb 2019.to date indie cannot get my info correct. I have sent numerous emails and was unsuccessful.can i get assistance & is this the type of service provided by Sanlam,it is pathetic & i will never recommend anyone take a policy with Sanlam Indie.my money is already invested so.....do i go on social media & disclose the pathetic sluggish behavior from staff that are clearly ***********.
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Sanlam's replyOfficial
07 Jun 2019, 07:55Hi Sebastian, thanks for getting in touch. We tracked your conversation internally and will follow, to make sure we finalise this process for you before the end of the day. Please expect a phone call from us soon.
We’re building the option to make your own adjustments (like beneficiary details) to your policy from your Dashboard. We don’t have a hard date for this yet, but we can see how valuable this will be to you and our customers. You can log into your Dashboard here: www.sanlamindie.co.za/login
We’re building the option to make your own adjustments (like beneficiary details) to your policy from your Dashboard. We don’t have a hard date for this yet, but we can see how valuable this will be to you and our customers. You can log into your Dashboard here: www.sanlamindie.co.za/login
Sanlam's reply07 Jun 2019, 07:55
Official
Hi Sebastian, thanks for getting in touch. We tracked your conversation internally and will follow, to make sure we finalise this process for you before the end of the day. Please expect a phone call from us soon.
We’re building the option to make your own adjustments (like beneficiary details) to your policy from your Dashboard. We don’t have a hard date for this yet, but we can see how valuable this will be to you and our customers. You can log into your Dashboard here: www.sanlamindie.co.za/login
We’re building the option to make your own adjustments (like beneficiary details) to your policy from your Dashboard. We don’t have a hard date for this yet, but we can see how valuable this will be to you and our customers. You can log into your Dashboard here: www.sanlamindie.co.za/login