PATHETIC SERVICE PROVIDENT/PENSION FUND

<p>To whom it may concern</p> <p> </p> <p>For the past two weeks I have spoken to different consultants and staff members at SSUF and every time I phone I get contradicting answers. They said they are waiting for SARS. I phoned SARS on 17 Aug and they confirmed Sanlam requested directive twice and SARS declined and than SSUF confirmed they re-app****. I phoned SARS again this morning and they confirmed that my directives have been finalised yesterday the 18 Aug. I than phoned SSUF call centre again this morning and today they say that they only requested the directives the 18 Aug. CEO of Sanlam confirmed it is a Santam query and Santam confirmed yesterday they are waiting for SARS and nothing they can do to speed up the service. they furthermore confirmed my payout would be on the 19th August 2016. Today is the 19th August 2016 and still no payout. I feel that i am blatantly being disregarded and **** to, i want to know why my Provident/Pension Fund has not yet been paid out. </p>