DM
Desne M

1 reviews | Active since Apr 2018

01 Feb 2019, 07:48

pathetic service from Sanlam Reality staff

They have the worse service ever i have been fighting for more than 2 months now for a refund, i don't want their product. their consultants cant bother to pick up the damn phone to tell you what is happening . all they do is deduct your money month after month . nobody will email you back their service is pathetic , I WANT MY MONEY BACK

0
Replies (2)
Sanlam
Sanlam's reply01 Feb 2019, 08:13
Official
Dear Desne 

We acknowledge receipt of your complaint. Please accept our sincere apology for the service you've experienced. We will refer this matter for investigation.

Regards,
Client Relations 
Sanlam
Sanlam's reply05 Feb 2019, 10:17
Official
Dear Desne

We have been informed that a consultant from Reality made contact with you and provided you with feedback.

Kind Regards
Client Relation