TB
Tracy B
1 reviews | Active since Jan 2016
23 Jan 2025, 17:55
Pathetic service from Sanlam Death Claims
Payment should have been done in December, payment still not processed as Sanlam do not follow up with Nedbank Estates Department or SARS to get the correct estate tax number. They just sit back and do absolutely no follow up whatsoever and don’t even communicate with you.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
23 Jan 2025, 18:08Good afternoon Tracy
We are sorry to learn that this matter has not yet been finalised and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been finalised and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply23 Jan 2025, 18:08
Official
Good afternoon Tracy
We are sorry to learn that this matter has not yet been finalised and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been finalised and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
31 Jan 2025, 12:46Good afternoon Tracy
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
Sanlam's reply31 Jan 2025, 12:46
Official
Good afternoon Tracy
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care