Pathetic service from Sanlam

I app**** to have my provident fund split into two, 1 portion to go to my current employer and the second portion to my personal account. Everything was received by Sanlam On 28 Sep and someone stupidly processed my claim incorrectly. They paid all the funds to my current employer and have been giving me the go around re giving me my money. I’m dealing with the most rudest and useless person by the name of Gladwyn who kept saying he will come back to me and never does. It at the point now where he has stopped taking my calls . Why must I be the one who suffers because of someone’s stupidity? I need to an account as in yesterday. I’m going to be handed over because of Sanlam, this is utter bull and nonsense. Deposit my money and so your backend reversals in the background. This has nothing to do with me. I’m going to Twitter with this nonsense!