IC
ISABEL C
1 reviews | Active since Apr 2021
08 Aug 2021, 19:31
Pathetic Service for the living
Why are important emails being Deleted without being read? I am now unemployed due to the riots and my place of work been set alight - I try to claim on the Insurance for unemployment due to riots and loss of income - all my emails are being deleted and debit orders are being submitted - I do not have the funds to cleat my account due to charges on unpaid debit orders. Do I have to die before I get attention?
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Sanlam's replyOfficial
10 Aug 2021, 06:17Good day Isabel, thank you for your review. It was only the read-receipt portion of your e-mail that was deleted. Your initial enquiry was received and is being attended to. Our further communication and assistance to resolve this matter will be to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply10 Aug 2021, 06:17
Official
Good day Isabel, thank you for your review. It was only the read-receipt portion of your e-mail that was deleted. Your initial enquiry was received and is being attended to. Our further communication and assistance to resolve this matter will be to your direct e-mail address. Regards, Assupol Complaints Manager