JS
Jason S
1 reviews | Active since Aug 2011
03 Mar 2026, 10:25
Pathetic service
They do not answer their calls all you hear is this idiotic female saying these same thing over and over.
39 minutes later don’t ever use them because when you need something done it will not happen
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Replies (1)
Sanlam's replyOfficial
03 Mar 2026, 10:40Good day Jason,
We are truly sorry to hear about your service experience, and we understand how frustrating this must have been for you.
Thank you for giving us the opportunity to assist.
To help us look into this matter urgently, please send us a private reply indicating the type of policy you have with us, as well as the policy number.
Once we receive this information, we will escalate your enquiry to the relevant team to ensure you receive the support you deserve.
Please rest assured that the information you provide will be used solely to assist you with this matter.
Regards
Sanlam Client Care
We are truly sorry to hear about your service experience, and we understand how frustrating this must have been for you.
Thank you for giving us the opportunity to assist.
To help us look into this matter urgently, please send us a private reply indicating the type of policy you have with us, as well as the policy number.
Once we receive this information, we will escalate your enquiry to the relevant team to ensure you receive the support you deserve.
Please rest assured that the information you provide will be used solely to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2026, 10:40
Official
Good day Jason,
We are truly sorry to hear about your service experience, and we understand how frustrating this must have been for you.
Thank you for giving us the opportunity to assist.
To help us look into this matter urgently, please send us a private reply indicating the type of policy you have with us, as well as the policy number.
Once we receive this information, we will escalate your enquiry to the relevant team to ensure you receive the support you deserve.
Please rest assured that the information you provide will be used solely to assist you with this matter.
Regards
Sanlam Client Care
We are truly sorry to hear about your service experience, and we understand how frustrating this must have been for you.
Thank you for giving us the opportunity to assist.
To help us look into this matter urgently, please send us a private reply indicating the type of policy you have with us, as well as the policy number.
Once we receive this information, we will escalate your enquiry to the relevant team to ensure you receive the support you deserve.
Please rest assured that the information you provide will be used solely to assist you with this matter.
Regards
Sanlam Client Care