BS
BHEKITHEMBA S

1 reviews | Active since Dec 2010

26 Jun 2025, 07:46

Pathetic Service

Never, ever trust this company, This is very sad, dissappointing and my waste decision I have ever made to join this company. Imagine I am getting such horrible and pathetic service while I am still alive what will happen to my family when I am gone. It's over 2 months now since I received an sms that someone will contact me to restructer my policy. If you call it'sworse you will speak to a robot that doesn't even help, you don't get anyway and they don't even bother calling back even after the robot forces you to leave a message and the sad part is given the years of paying they know very well it will be costly to cancel the policy with them. This is not acceptable guys JUST CONTACT ME BACK,

0
Replies (2)
Sanlam
Sanlam's reply26 Jun 2025, 07:54
Official
Good day BHEKITHEMBA   
 We are sorry to hear of your poor client service experience. We have referred your complaint to the relevant department.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply26 Jun 2025, 15:29
Official
This is to confirm that you have been contacted.

Regards
Sanlam Client Care