BS
BHEKITHEMBA S
1 reviews | Active since Dec 2010
26 Jun 2025, 07:46
Pathetic Service
Never, ever trust this company, This is very sad, dissappointing and my waste decision I have ever made to join this company. Imagine I am getting such horrible and pathetic service while I am still alive what will happen to my family when I am gone. It's over 2 months now since I received an sms that someone will contact me to restructer my policy. If you call it'sworse you will speak to a robot that doesn't even help, you don't get anyway and they don't even bother calling back even after the robot forces you to leave a message and the sad part is given the years of paying they know very well it will be costly to cancel the policy with them. This is not acceptable guys JUST CONTACT ME BACK,
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
26 Jun 2025, 07:54Good day BHEKITHEMBA
We are sorry to hear of your poor client service experience. We have referred your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply26 Jun 2025, 07:54
Official
Good day BHEKITHEMBA
We are sorry to hear of your poor client service experience. We have referred your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Jun 2025, 15:29This is to confirm that you have been contacted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply26 Jun 2025, 15:29
Official
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
