PK
Precious K
1 reviews | Active since Feb 2012
20 Aug 2024, 11:13
Pathetic Service
The service I have received from Sanlam has been appalling. I do not have any update, the emails remain unanswered and action is not taken. What kind of company does not reply to their customers in 2 months and does not take action?
I have been trying to transfer funds from Old Mutual to Sanlam for over 2 months and I am just not getting any joy. It is absolutely pathetic service.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
20 Aug 2024, 11:27Good day Precious
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply20 Aug 2024, 11:27
Official
Good day Precious
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Aug 2024, 13:04This is to confirm that your complaint has been acknowledged via email from Sanlam Corporate. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Aug 2024, 13:04
Official
This is to confirm that your complaint has been acknowledged via email from Sanlam Corporate. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care