Pathetic service

Item: Sanlam
Rating: 5
Author: Mbali M

Its been a week since i submitted a claim with sanlam claim reference CLM***0 every time i chat ro their consultants i get a differenr story . Service is pathetic and i will never recommend them to anyone i know. Hope they will contact me... ***.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

09 Sept 2022, 12:32

Good day Mbali

We are sorry to hear about your service experience and would like to assist.

Please confirm whether the claim in question is with Sanlam Group Risk, or Sanlam Sky.

Regards
Sanlam Client Care

Sanlam's reply09 Sept 2022, 12:32

Official

Mbali M's updateReviewer Update

09 Sept 2022, 12:36

Sanlam sky

Mbali M's update09 Sept 2022, 12:36

Reviewer Update

Sanlam sky

Sanlam's replyOfficial

09 Sept 2022, 12:41

Thank you for coming back to us, Mbali.

We have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's reply09 Sept 2022, 12:41

Official

Thank you for coming back to us, Mbali.

We have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

10 Sept 2022, 08:26

Good day Mbali

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply10 Sept 2022, 08:26

Official

Good day Mbali

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care