Pathetic service

We submitted a claim to Safrican on the 15th July 2025 using an email address they provided on their claim form with no acknowledgement. I then phoned in and was given another email, also without any success. This afternoon I went in person only to speak to the agent telephonically as they are too important to speak to us face to face. Once again they gave me a third email address to use only to realize that their inbox is full. If you don't want stress in the event of a bearevement, stay away from this company.