Pathetic service!

Still no outcome, but yet Sanlam has all the relevant proof that the certain credit life policy is no longer needed, each time they want something new, then each time that you submit the document, they respond that they will respond, each time frame of 30 days... goodness how long can it honestly take to cancel a policy??

Sanlam why keep deducting each month an amount for a policy that has no use, one that has been requested numerouse times to please be cancelled???