cP
cliff P
1 reviews | Active since Apr 2013
17 Jun 2024, 09:22
Pathetic Service
I have sent two emails to Sanlam that have had auto replies but no action from them. This concerns a policy of my mother’s that has matured and needs to be paid out. If this was about a new policy I would have received a response in 19 minutes. I would not recommend this company to any person. I have also communicated on their WhatsApp system to no avail.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
17 Jun 2024, 10:14Good morning, Cliff
We apologise for your service experience.
We have escalated the matter to the Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
We apologise for your service experience.
We have escalated the matter to the Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Sanlam's reply17 Jun 2024, 10:14
Official
Good morning, Cliff
We apologise for your service experience.
We have escalated the matter to the Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
We apologise for your service experience.
We have escalated the matter to the Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Jun 2024, 10:47Good morning Cliff
We have received feedback that the Client Care Centre has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply18 Jun 2024, 10:47
Official
Good morning Cliff
We have received feedback that the Client Care Centre has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you.
Regards
Sanlam Client Care