PP
Pieter P
1 reviews | Active since Jun 2011
30 Aug 2021, 13:00
Pathetic Service
My wife have the ICover with Sanlam and have more than 2 weeks trying to get help with the refund and no one seems to care. After numerous calls and emails no one is giving feedback . Peaceness, Yolanda and the other agents keeps on saying they have escalated the issue and nothing happens until today.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
30 Aug 2021, 13:03Dear Pieter
We acknowledge receipt of your complaint
Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint
Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply30 Aug 2021, 13:03
Official
Dear Pieter
We acknowledge receipt of your complaint
Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint
Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
PP
Pieter P's updateReviewer Update
30 Aug 2021, 13:16Good day
i just hope the actual person responds and not their automated system.
i just hope the actual person responds and not their automated system.
PP
Pieter P's update30 Aug 2021, 13:16
Reviewer Update
Good day
i just hope the actual person responds and not their automated system.
i just hope the actual person responds and not their automated system.
Sanlam's replyOfficial
30 Aug 2021, 14:00Good day, Pieter
They will be in touch with you.
Regards
Sanlam Client Relations
They will be in touch with you.
Regards
Sanlam Client Relations
Sanlam's reply30 Aug 2021, 14:00
Official
Good day, Pieter
They will be in touch with you.
Regards
Sanlam Client Relations
They will be in touch with you.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
31 Aug 2021, 11:47Dear Pieter
We have tried calling you but could not reach you. Please refer to the e-mail sent to you.
Kind regards,
Sanlam Client Relations
We have tried calling you but could not reach you. Please refer to the e-mail sent to you.
Kind regards,
Sanlam Client Relations
Sanlam's reply31 Aug 2021, 11:47
Official
Dear Pieter
We have tried calling you but could not reach you. Please refer to the e-mail sent to you.
Kind regards,
Sanlam Client Relations
We have tried calling you but could not reach you. Please refer to the e-mail sent to you.
Kind regards,
Sanlam Client Relations